Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.
Microsoft Copilot Pro refund window See also Subscriptions & billing support for Xbox
Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox. Troubleshoot issues if you can't cancel your subscription.
To manage your subscriptions or to disable auto-renewal, after purchase, go to your iTunes account settings. A subscription cannot be cancelled during the active subscription period.
You can manage your Microsoft 365 subscription by logging into your account, or viewing your account dashboard if you're already signed in. Learn more about managing your subscriptions.
See How to turn off Copilot in Microsoft 365 Family and Personal subscriptions for instructions. Can I switch to a one-time purchase of Office? Yes, Office 2024 is sold as a one-time purchase for one.
For Microsoft 365, you can switch between Microsoft 365 Personal and Microsoft 365 Family/Premium subscriptions. Get more info in the Switch to a different Microsoft 365 for home subscription article.
Switch between Microsoft 365 subscriptions Cancel a Microsoft 365 subscription If you can't cancel your subscription Need more help? Contact Support For technical support, go to Contact Microsoft.
